Process Automation

Business Process Management through Process Automation & Digitization improves company performance and efficiencies, by driving operational excellence and business agility.

PROCESS AUTOMATION & DIGITISATION

The aim of this service is to automate an organisation’s business processes through digitisation, with the 4flow Business Process Management system (BPMS) developed by 4Sight.

The first step in business processes automation and digitisation is Business Process Design. The purpose of the business process design step is to review the organisation’s current business processes, compare it to industry best practice and to collectively redefine the standard operating procedures (SOPs) of the business to ensure it is fit for purpose.

The next step is Business Process Modelling. Processes are automated through digitisation, by modelling or authoring the process templates in the 4flow Business Process Management System (BPMS). This step includes the setup of the organisation client in 4flow and the training of users responsible for activities or tasks in each of the digitised processes.

The final step is Business Process Execution. Any of the organisation’s business processes configured in 4flow can be executed at any time to initiate and drive the activity defined by the specific process to conclusion.

4FLOW BUSSINESS PROCESS MANAGEMENT SYSTEM

Business processes require monitoring, automation and auditability and individuals interacting with these need insights for decision making.

4flow provides these abilities using Microsoft’s Azure cloud platform to digitally transform your business processes.

If you categorise business process management into four main categories, 4flow focuses on all areas to enable companies to digitally transform their business processes no matter what the complexity is.

Integration-centric: Supports a high degree of interactions between applications at a system-level, rarely involving human participants.
Human-centric: Focuses on the human element of the process while designing the workflow. People-intensive normally consists of a high level of interactions between people involved in routing, approving and fulfilling requests.
Decision-intensive: Comprises thorough information gathering and timely invocation of applicable business rules and real-time analysis of business intelligence.
Document-centric: Makes use of scanned images or electronic documents to support approval, decision-making and planning efforts.